Training

Employees are the most valuable capital resource for businesses. This is why investing efficiently in their development and motivation represents a key factor in maintaining and developing competitiveness.

Marie-Rose Münger has developed a unique and modular emotion-based training method which can take place in-company or in the field:

Training of reception-desk staff

How to make a positive first impression, to use effective words and appropriate vocal intonations whilst maintaining a proactive and enthusiastic attitude that will appeal to the client.

Training of sales staff

How to develop self-confidence and charisma to build impactful arguments and negotiate using well-matched verbal and non-verbal modes of communication to conclude the deal.


Selection of booth staff, training and supervision at the SIHH in Geneva


Selection of personnel for promotion in Switzerland


Selection, training and supervision of reception staff and car explainers, Motor Show, Roadshow, Auto Zürich, 12 years old


Selection of permanent staff for product launch and promotions


Training on the reception of excellence for beauty care office assistants

 

Selection of personnel for product launches, promotions and events, 6 years

 

Selection, training and supervision of reception staff and car explainer, Motor Show, Roadshow, Auto Zürich, 14 years old


Personnel selection, training and coaching, logistics and product launches, festivals, promotions and events, 6 years


Provision and training of car explainers for the car show, 3 years


Training on the personalized reception of pharmacy assistants and pharmacists in French-speaking Switzerland, 3 years


Provision of brand promotion staff


In-house training for psychologists and Ambassadors, 5 years


Selection, training and supervision of reception staff and car explainers, management of the stand at the motor show, Roadshow, Auto Zürich, 13 years old


Internal events and trainings


Formation of the host team at Baselworld, 3 years


Inauguration of the Acquaforme Centre
Communication – Creation of the Clinic’s new identity


Temps Présent: how does Triplem Human Emotion staff inspire visitors to the car show?


Home at ” La Maison du Temps “, Geneva, luxury boutiques and events


Selection, training and supervision of reception staff and car explainers, Motor Show, Roadshow, Auto Zürich, 18 years old

Organization of the reception staff at the factory’s “Open Doors”.


Training for shop staff in French-speaking Switzerland, 4 years


Recruitment, training and supervision, planning of reception staff :
Inauguration of the Olympic House and the YOG 2020
Internal staff training